R.U.S.Z.: Giving a second life to electrical and electronic appliances

Reparatur- und Service-Zentrum R.U.S.Z / Repair and Service Centre R.U.S.Z
Type of organisation or company
Country
Austria
City
Vienna
Language for original content
Project elaborated in partnership
No
Scope
Ongoing
Yes
Type of funding
Description

R.U.S.Z is Austria’s biggest independent repair centre for electrical and electronic appliances for all kinds and brands and a centre of excellence for the fight against planned obsolescence, for consumer protection and social businesses. 

It provides repair services for household appliances, consumer electronics and IT. R.U.S.Z also founded the success story Repair Network Vienna with some 80 SME members. It was among the initiators of the Austrian umbrella organization RepaNet and its EU equivalent, RREUSE.

 

Main results
  • Tuning of washing machines: in-house development for increasing the energy efficiency of older washing machines in use.
  • ONR 192102:2014: This internationally unique standard for household appliances and consumer electronics is the first benchmark for durability and includes guidelines for the construction of appliances that allow repair services at reasonable prices.
  • Product Service System Clean Laundry: Washing machine leasing model where users do not own the product.
  • Convenor of CEN-CLC JTC10/WG3 Reparability, Reusability and Upgradability.