Lifetwin: Digital Product Passports and after-sale services for exporters
Lifetwin helps companies meet the Digital Product Passport requirements mandated by the EU’s Ecodesign for Sustainable Products Regulation. DPPs will ensure that the information needed to repair, reuse and ultimately dispose of products properly is readily available.
This B2B software-as-a-service platform serves manufacturers in high environmental-impact sectors such as textiles, batteries and electronics.
Lifetwin consolidates complex supply chain data (including raw material sourcing, recycled content ratios, Carbon Footprint (Scope 1-2-3), durability and repairability indexes) into a centralised and secure cloud infrastructure. Operating in full compliance with international standards such as GS1 and ISO, it makes this critical data instantly accessible to consumers, recyclers, and regulatory authorities via smart QR codes or NFC tags integrated into the products.
What sets Lifetwin apart from a standard compliance tool is its after-sales capabilities. Once a product is sold, the digital passport transforms into a living bridge between the brand and the consumer. When consumers scan the product, they do not just view sustainability data; they can also access digital warranties, submit maintenance and repair requests, order original spare parts, or review user manuals. This structure allows brands to optimise their after-sales services, boost customer loyalty, and directly extend the useful life of their products.
- Regulatory compliance: Streamlines the collection of Green Deal data such as recycled content and carbon footprint.
- Traceability: Facilitates repair, reuse and high-value recycling by making product data instantly accessible via QR codes and cloud infrastructure.
- After-sales service & engagement: Transforms the digital passport into a direct communication channel, enabling consumers to access digital warranties, submit repair requests and order spare parts, thereby extending product life and boosting brand loyalty.
- Market access: Enhances transparency to prevent greenwashing, ensuring that non-EU exporters stay competitive within the European circular market.