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The 48er-Tandler Re-use Shop – A Waste Prevention and Re-use Initiative of the City of Vienna

48er-Tandler

Type of organisation or company:

Country: 
Austria
City: 
Vienna

Language for original content:

Project elaborated in partnership: 
No
Start/End date: 
08/2015
Ongoing: 
Yes

Type of funding:

Description: 

Vienna's Municipal Department 48 (MD 48) is responsible for the city's waste management and has been active in re-use since 1989, when the city’s first re-use shop – the so called 48er-Basar – was founded. For the purpose of re-use and waste prevention, still usable goods were collected at the recycling centres of the city and sold in the 48er-Basar.

As a further development of the 48er-Basar, the 48er-Tandler was opened in Summer 2015. With its central location and a modern interior design thanks to up-cycled furniture, it aims to attract all population groups. Additionally, the recycling centres have been equipped with new collection facilities, the so called Tandler-Boxes, and the staff has been adequately trained. 

Résultat de recherche d'images pour ""tandler box""

The MD 48 has carried out an extensive campaign in order to inform citizens about the possibility of bringing their reusable goods to one of the recycling centres instead of disposing of them. In addition to items from the recycling centres, unclaimed goods from the city’s lost and found service as well as items from the city administration which are no longer in use are given a second chance in the re-use shop.

The 48-er Tandler provides a combination of social and economic benefits, as all revenues are donated to charitable purposes and citizens have access to good-quality second-hand goods at a very affordable price.

Main results: 
  • In 2017, an average of 720 people visited the 48er-Tandler each day, i.e. 140.000 customers per year, and 158.000 pieces were sold.
  • Best practice of re-use: numerous visitors from other municipalities/cities from Austria and abroad have visited the 48er-Tandler, in order to learn from this experience.
  • In May 2016 the Tandler-Newsletter was introduced. It is sent every two weeks and informs about current offers and upcoming events.
  • The homepage www.48ertandler.at is updated every week and presents the latest promotions and highlights of the 48er-Tandler.
  • According to current surveys among the Viennese citizens, 81% of the participants are aware of the possibility to hand in goods for re-use at the recycling centres.
  • The re-use and waste prevention topics are reaching a bigger audience through regular campaigns, the 48er-Tandler Band and the 48er-Tandler Song, but also through the shop itself.
  • Media response and customer feedback indicate that the 48er-Tandler is very successful. For example the Austrian television broadcasts the show “erlesen” from the 48er-Tandler.
  • In 2017 the 48-er Tandler began organising events to catch the attention of younger groups, e.g. through dance festivals or after work shopping. Events that aim to reach wider audiences are organised in the shop at least once a week.