FIXNOW is a smartphone repair company based in Belgium. Repairing a device obviously keeps it in use for longer, and replacing only what actually needs to be replaced is more efficient.

A cracked smartphone screen does not always mean that the complete display module has failed. When the image and touch layer still work correctly and there are no black spots, lines or dead pixels, FIXNOW can replace only the damaged outer glass and retain the original display.

The process begins with a functional assessment. The device is opened, the damaged glass is separated from the display, new glass is laminated onto the original module, and the repaired screen is tested for image, touch, brightness and relevant device functions. If the display or touch layer is not damaged, then glass-only repair is feasible

This practice treats a functioning display as a component to keep in use, rather than discarding it because one outer layer is broken. It combines repair triage, specialist workshop equipment and clear customer information. FIXNOW applies the approach in its Antwerp and Wolvertem workshops in Belgium and explains the eligibility checks so customers can understand when glass-only repair is technically appropriate.